The Travel Electric Comfort Protocol. Your travel convenience is our priority.
Always on time
With a Prebook reservation, we guarantee arriving not a minute late, you should be able to fully trust on that. So you don’t have to take a margin for departure to Schiphol or that important appointment. Reassuring, no stress. Because timing is everything.
On-boarding you
Our driver holds the door open for you and your fellow passenger, an umbrella when it rains, loads the luggage *, offers a mouth mask and, if necessary, helps with your seat belt.
*Depending on the current Covid-19 rules.
Purple Ties
Business casual has become the norm in many organisations, but our drivers prefer a blue suit plus tie. Our drivers have become known as the “Green Ties”, neat, no odors, no chewing gum, etc. These days, our drivers have purple ties.
Safety first
Driving an electric car is not only sustainable, but above all silent, without diesel smell and comfortable. "Is the temperature satisfactory, do you want the radio on / off, do you have enough legspace?" Our driver anticipates, brakes in time for speed bumps, a traffic light. Like a gentleman in traffic. In a young, modern, clean car.
No surprises
Payment in the way that is convenient for you, per credit card, contactless, invoiced, preferably no cash due to Covid-19 rules. And who knows at some point Bitcoin. But above all, we want to avoid surprises. Unless you want to surprise our driver with a tip.
Smile :)
Als de kust veilig is, helpen we u uitstappen. En begint u comfortabel aan de afspraak op uw bestemming of vervolgt uw reis. Onze missie is geslaagd als u de reis ontspannen maakt, met een glimlach, zodat u frequent traveler wordt of blijft. Met Travel Electric.
Our Triple A Rating for the Qualification of Drivers.
Countries are rated with a AAA rating for their creditworthiness. Through our experience since 2011, we at Travel Electric have developed a AAA rating for drivers that monitors a large number of factors:
Safety, driving behavior
Quality and maintenance of the car
Serviceability, courtesy
Availability
Clothing, grooming
Timely driving
Star ratings by customers
Observations from our mystery guests
Customer complaints
If you would like to share positive and negative observations with us, we would appreciate it! This can be done via the mobile app, by calling us at 088-100 4444, sending an email, or filling out this form. This way, we can maintain the quality of our drivers and allow our best drivers to serve our frequent travelers.
